Help & Policies

Who can shop at Effy Exotics?

Adults 21+ with a valid, government-issued photo ID. Out-of-state IDs are accepted.

How do I place an online order for pickup?

Online ordering is available where listed on each location page. Visit Las Cruces or Alamogordo and use the menu link if shown. If a location’s online menu isn’t live yet, you can shop in-store.

What forms of payment do you accept?

Cash is always accepted. Card options may vary by day and provider—please call the location to confirm today’s options.

Do you offer medical or veteran discounts?

Ask in-store about current promotions. Offers can change and exclusions may apply.

Can I return or exchange products?

Due to state regulations, cannabis sales are typically final. For defective items, bring the product and receipt to the store; our team will review per policy.

Where can I find directions and hours?

Please see your location page: Las Cruces or Alamogordo. Hours are published on those pages.

How do I contact a specific store?

Call the store listed on its location page: Las Cruces or Alamogordo.

*Information is for general guidance and may change. For location-specific details, please see the Las Cruces or Alamogordo pages.